We speak to Blanca Chou, Senior Director, Global Information & Business Services at Otsuka Pharmaceutical Companies, about how her team responded to an evolving client base and new types of information needs.

People are an organization’s most important resource, but in the rush to get off the ground, nascent organizations rarely focus on honing this aspect of company culture.

Mary Ellen Bates speaks with Kim Dority, president of Dority & Associates, about the essential career skills information professionals need in order to succeed in today’s uncertain environment.