May 14, 2019 – Danvers, Mass. – Copyright Clearance Center, Inc. (CCC), a leader in advancing copyright, accelerating knowledge, and powering innovation, announced it has been named Organization of the Year in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group.
“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, Chief Operating Officer, Business Intelligence Group. “We are thrilled to be honoring Copyright Clearance Center as they are leading by example and making real progress on improving the daily lives of so many.”
This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a distinguished level of customer service. Organizations from across the globe submitted nominations that were judged by a select group of business leaders and executives.
“As a result of our longstanding commitment to delivering a superior customer experience, it’s satisfying to see that the hard work of our team is recognized as a competitive differentiator by industry experts,” said Tracey Armstrong, President and CEO, CCC.