To meet the evolving needs of researchers, Syngenta’s information and knowledge management team wanted to create a streamlined process to obtain content. That information like company subscriptions, scientific journals, and more was both dispersed and diverse.
“We have members of R&D spread far and wide, and when we say field sites, some of the sites really are field sites,” Syngenta’s Information and Knowledge Management Lead Rachel Benzies said. “In addition to those at our main R&D sites, these are people who need to be able to access the information we provide.”
In 2015, Syngenta began utilizing RightFind Enterprise– Copyright Clearance’s Center’s platform that provides employees with fast, easy access to the high-value copyrighted information they need.
Initially, RightFind was sought out to streamline how the organization was managing document delivery. But today, all subscriptions and document delivery content are accessed and stored in RightFind.
“[RightFind] really is the hub of the access to published content for us” Rachel said.