Before the inception of the Global Information Network, Otsuka faced many challenges on the information landscape. Otsuka has 183 companies in 28 countries, and most operate independently.
Keeping these organizations separate has benefits, but for information services, the inability to effectively share information across organizations resulted in two main problems. Many employees weren’t sure what information could or could not be shared across company lines and geographic borders. This was resulting in inefficiencies and duplication in content procurement, the inability to effectively share information at scale, and copyright compliance risk.
Today, the Global Information Network has centralized information costs, established global information strategies and standardized purchase protocols. RightFind has been expanded and rolled out to 34 global affiliates in 18 countries, and it has become Otsuka’s first truly global system used by six divisions worldwide.