CCC reached out to Leslie Lansman, Global Permissions Manager at Springer Nature, based in the UK, for her perspective on this reader question.
If you see you or your organization’s content being reused without permission or being reused in a way that goes beyond the terms of any existing license, you should check with your legal team to determine their general policies and typical responses to handling these types of issues.
Different companies have different policies in place and it’s important to work with your team to ensure a consistent approach. When you talk to your team, you’ll want to provide them with detailed and relevant information including specifically identifying and describing what content was reused, how you discovered the reuse, details on who reused the content (including information on any affiliated organization), and any other information you think may help explain what happened, how, and why. Screen shots, URL links, or other forms of confirmation regarding the reuse are all extremely helpful. Finally, it is advisable to raise such issues with your legal team as soon as you discover them so that any response may be undertaken in a timely manner.
By working with your legal department, you help ensure that these types of problematic reuses are analyzed appropriately and handled in accordance with best practices.
30 April 2025