In a trend recognized by many R&D organizations, this consumer goods company has witnessed an increase in both internal and external sharing of information. Copyright Clearance Center’s licensing and RightFind solutions have supported the organization’s evolution, growing a strong
partnership over the past decade.
“During the past 10 years, the Library has grown from a handful of medical textbooks to a cross-functional, global, and primarily digital service,” the Head Librarian said. “I think one of the reasons why RightFind has become such a success here is because we have been able to make it work for us. We’ve adapted functionality to make the platform do what we want it to do. Crucially, our account team has allowed us to do that. RightFind doesn’t feel like just a system to us — we really feel like partners.”