Building lasting customer relationships takes more than award-winning products and services. Understanding and addressing customer needs – especially when the business environment is challenging, changing and unpredictable – is fundamental.
South African President, Cyril Ramaphosa, issued his long awaited decision about the Copyright Law amendments sitting on his desk, and wisely sent the bill back to the Parliament based on the perceived constitutional infirmities as to both substance and process.
The goal of aggregated search is to provide integrated search across multiple, heterogeneous sources. There are broadly two technology approaches that have been used to achieve this; federated search and web-scale indexing, but those aren’t the only options.
Information managers can have important consultative roles to play in every aspect of creating and maintaining FAIR data and workflows. Mary Ellen Bates outlines how here.
CCC’s market-leading solution makes it easy for publishers of all sizes to collect publication charges and manage a range of transformative agreements.
We all know it has been a rough spring, and we are focused on larger issues than copyright and licensing. But while we all hunker down and hope for better days, policy and practice issues are not holding still; Congress is still in session, suits are still being brought (or settled), courts are still rendering decisions, and so on.
Piracy of content – whether it is textbooks, scholarly articles or monographs – produces no comic book heroes or heroines facing off against fleets or sailors. Instead, Powerful social media platforms have enabled piracy to be easy and widespread, even providing safe spaces for people to discuss how to circumnavigate our anti-piracy strategies.
The introduction and acceptance of systematic review software has created a paradigm shift in the research industry that continues to evolve along with the changing needs of research teams.