It is far more efficient to build a culture based on inclusivity from the start rather than amending it later due of lack of early attention, especially in emerging life science organizations.

We speak to Blanca Chou, Senior Director, Global Information & Business Services at Otsuka Pharmaceutical Companies, about how her team responded to an evolving client base and new types of information needs.

People are an organization’s most important resource, but in the rush to get off the ground, nascent organizations rarely focus on honing this aspect of company culture.