The General Data Protection Regulation (“GDPR”) came into effect in Europe as of 25 May 2018.  Under the GDPR, individuals should only be contacted based on their direct consent, on some clear indication of interest, or on an ongoing business relationship. This gives you more control over the information that you receive and information about you which might be held by companies with which you do business. While this regulation only applies to companies doing business in the European Union (“EU”) and the other countries of the European Economic Area (“EEA”), we think that its requirements are good practice for our entire company, wherever our customers and partners are located.  In the future we will work to contact you only about products based on interests you have indicated, on services which you are receiving, or on your consent.

Copyright Clearance Center, Inc. (“CCC”) and its wholly owned subsidiary RightsDirect B.V. (“RightsDirect”) have taken extensive measures to protect the data which we hold, including through participation in the EU-US Privacy Shield  and Swiss US Privacy Shield certification program (discussed in greater detail below), and we have successfully completed 3 SOC 2 Type 2 audits and are ISO27001:2013 certified.  All of these activities have enabled us to build a data security and privacy program in compliance with the GDPR. (CCC’s data security and privacy team is actively reviewing the recent decisions by the Court of Justice of the European Union and the Swiss Federal Data and Information Commissioner related to the Privacy Shield and will update this statement as appropriate.)

If you would like to know more about the GDPR and what we are doing to protect your personal information, link to our FAQ’s and Privacy Policy.  To learn more about the GDPR you can link to the official document here.  If you have any questions, please contact us by email or direct mail at the addresses below.

Contact Information for Copyright Clearance Center and RightsDirect
Privacy Officer
Copyright Clearance Center, Inc.
222 Rosewood Drive,
Danvers MA 01923, USA.
Privacy Representative
RightsDirect BV
Arena Boulevard 65-71
1101 DL Amsterdam
The Netherlands


Transfer of Data to the USA. The EU-US and EU-Swiss Privacy Shield
CCC is located and will process personal data in the United States. CCC is an EU-US and Swiss-US Privacy Shield Framework (“Privacy Shield”) certified company.  The Privacy Shield is administered by the U.S. Department of Commerce’s International Trade Administration (ITA). On July 12, 2016, the European Commission deemed that the EU-U.S. Privacy Shield Framework provided protections adequate to enable data transfers under the GDPR.

Purposes of the Processing of Personal Data
The purpose of the processing of the personal data is to provide the recipient with commercial information via email, direct mail, and telephone related to or about CCC and RightsDirect products and services.

Recipients of Personal Data
Our informational communications are processed by The personal data submitted via the opt-in form is transferred to Salesforce’s servers located in the United States.

Consent and Withdrawal of Consent
We will send out informational mailings and contact you based on your prior consent, which you may freely decide to give or not to give, or to withdraw.  You can provide consent by submitting an opt-in form found here , or we may contact you based on a prior indication of interest in a product or service or based on a product or service which you are already receiving. You can withdraw your consent at any time, and you may do so by sending an email to or by using the unsubscribe link at the bottom of each mailing.

Activity Tracking
We use cookies to track activity on our email communications and website traffic. As explained in our Privacy Policy, cookies and other technologies enable a website to work, or work more efficiently, as well as provide information and additional services. For more information about the use of cookies and similar technologies, please visit our Privacy Policy.

Period for which the data will be stored
The personal data submitted by you when subscribing to our informational mailings or in the course of our providing services will be stored for a period of time necessary to fulfill the purpose of the consent, or until you unsubscribe or withdraw your consent.

Your rights
In addition to your right to withdraw your consent, you have the right to object to the processing of your personal data, to request access to and rectification or erasure of personal data, to restrict the processing of the data, to request that the data be transferred to a third party, and to lodge a complaint with a supervisory authority about the handling of your data.


The Copyright Clearance Center Privacy Policy was updated on March 23 2020
Materials available on are protected by the copyright laws of the United States and other countries. © 1995-2020 Copyright Clearance Center, Inc. All rights reserved.