The year 2020 has been one for the record books in many ways, and library and information managers have had to pivot in ways that would have been impossible a year ago.

At the start of the pandemic, CCC invited information professionals to share how they were adjusting to the changes happening, and to offer any advice or tips they may have for their peers.

“During times of uncertainty, info pros’ superpowers in finding reliable, relevant information and resources are especially needed,” Mary Ellen Bates, the principal of Bates Information Services Inc. said at the time. She went on:

“Information professionals have a superpower that, while not often recognized, is particularly valuable as we all enter into uncharted territory. You see, info pros specialize in finding what’s hard to find, what’s difficult to define, and what simply doesn’t exist in the form their client would like. After all, if it were a simple question, the client would have found the answer in Google. Info pros have developed a number of strategies and approaches to finding and evaluating information during a time or in an area for which there are many uncertainties.”

Upcoming Webcast on 8 December: Information Management in 2020 And Beyond: Lessons Learned and Strategies for Thriving in 2021

Now, as we close the door on 2020 and look to the new year, Mary Ellen Bates will host a panel of innovative information professionals who have met the challenges of 2020 and found new ways to continue their mission while adjusting to a new work environment. During the session on 8 December, these information professionals will discuss the lessons they have learned and the new approaches they are taking in 2021 to provide valued information services and respond to new needs.

Joining Mary Ellen for the webinar will be:

  • Allaina Wallace, Head Librarian & Archivist, Denver Botanic Garden
  • Christina Bennett-Mcnew, Associate Consultant, Lilly Library Lead, Eli Lilly
  • Deanna West, Information Services Department Head, MITRE Corporation
  • Rachel Benzies, Information & Knowledge Management Lead, Syngenta

Reserve your spot at the webinar here.

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Author: Molly Tainter

Molly Buccini is a marketing communications manager at CCC. Her background before CCC includes B2B content marketing and local news reporting. Outside of the office, she enjoys reading, traveling, and theater.
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