reading consumer feedback

CCC Wins 2024 Customer Service Department of the Year Award


CCC was named a Bronze Stevie® Award winner for Customer Service Department of the Year in the 22nd annual American Business Awards®.

The American Business Awards are the premier business awards program in the U.S. Nicknamed the “Stevies” for the Greek word meaning “crowned,” the competition receives over 12,000 entries each year from organizations in 70 countries. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.

“The high scores given the winning nominations in this year’s competition are evidence of the high levels of achievement,” said Maggie Miller, President, Stevie Awards. “We join the judges and all members of the Stevie Awards community in congratulating and celebrating the winners for their accomplishments.”

“CCC places an extremely high priority on customer success and satisfaction,” said Tracey Armstrong, President and CEO, CCC. “Our award-winning customer service team relies heavily on customer feedback and quantitative data to ensure we are consistently providing a world-class experience for our clients and partners.”

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Author: Craig Sender

Craig Sender is the Senior Director of Public and Analyst Relations at CCC. With 30 years of experience in the media industry, he has held various marketing communications roles at the Disney Internet Group, Perkins School for the Blind, Dan Klores Communications, Ruder Finn, and eMarketer. Since 2012, Sender has served as an Adjunct Professor at Boston University's College of Communication. He earned his master’s degree in communications management from the Newhouse School at Syracuse University, where he also completed his undergraduate studies in public relations.