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CCC Named a Stevie® Award Winner for Customer Service Department of the Year


CCC has been named a Stevie® Award winner for Customer Service Department of the Year in the 24th annual American Business Awards. The recognition honors CCC’s sustained focus on customer success and its use of data, customer feedback, and predictive insights to identify service friction, improve satisfaction, and strengthen the customer experience.

The American Business Awards are the premier business awards program in the U.S. The Stevie competitions receive over 12,000 entries each year from organizations in 70 countries, recognizing outstanding performances in every aspect of the workplace. “Organizations across the United States continue to set a high standard for innovation and performance,” said Maggie Miller, President, Stevie Awards. “The breadth and quality of nominations submitted to the 2026 American Business Awards reflect a dynamic and competitive business environment, where organizations are finding new ways to drive growth, deliver value, and make an impact.”

“This award is a testament to CCC’s customer-centric culture and world-class customer experience supported by quantitative data and customer feedback.”
– Tracey Armstrong, President & CEO, CCC.

Read the full press release.

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Author: Craig Sender

Craig Sender is the Senior Director of Public and Analyst Relations at CCC. With 30 years of experience in the media industry, he has held various marketing communications roles at the Disney Internet Group, Perkins School for the Blind, Dan Klores Communications, Ruder Finn, and eMarketer. Since 2012, Sender has served as an Adjunct Professor at Boston University's College of Communication. He earned his master’s degree in communications management from the Newhouse School at Syracuse University, where he also completed his undergraduate studies in public relations.