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At CCC, the Customer Experience First program, or CX1 as it’s known internally, was established by CEO Tracey Armstrong over a year ago to strengthen the customer experience.
Michael Healy, CCC’s Executive Director of International Relations takes a look at copyright developments in South Africa, Australia and Japan, along with a short update on the European Union as it relates to the Digital Single Market (DSM) copyright directive.
Can outsourcing an information manager offer benefits to the organization as a whole? Learn how one pharmaceutical organization is working with CCC to promote library resources and services company-wide.
This white paper by Phill Jones is a series of interviews with nine individuals, all key stakeholders in 4IR, most of whom work in the pharmaceutical industry. From knowledge managers to information scientists, each of them provides a unique perspective on the future of data, knowledge and information management.
The meaning of “open science” is in the eye of the beholder. In other words, everyone favors more openness in science, but there are many views on what “openness” entails and how scholarly and scientific publishing should get there.
Many AI practices involve the ingestion of copyrighted content, including the content found in journals, newspapers, books and databases, the rights for which comprise CCC’s repertories available for licensing.
Here’s a look at some of the biggest content-related challenges employees face in the workplace — and why they should matter to your organization.
Article reprints and ePrints are an essential revenue stream for publishers, but the resources needed to respond to pricing inquiries and manage printing, delivery, and billing for both routine and more complex requests create significant operational burdens.
“The consensus across the industry is that metadata is hard, and that is getting in the way of making real progress with these projects.”
With most of us transitioning to work-from-home, there are countless new considerations as we strive for business continuity. Now, more than ever, seems like a great time to brush up on your basic understanding of copyright from home.