4 Sessions We’re Looking Forward to at KMWorld 2018



CCC will be alongside upwards of a thousand attendees at KMWorld’s 2018 annual conference. This premier event for knowledge professionals will be held in Washington D.C., Nov. 6-8.

We’re proud to be a gold sponsor of this year’s event. In addition to meeting our team in the exhibit hall, here’s a look at four sessions where we’ll be in the audience (plus a bonus!):

Rethinking KM for an Age of AI & IoT

  • Daniel W. Rasmus, Founder & Principal Analyst, Serious Insights

This session explores the impact of AI and IoT on KM, as machines get better and better at sensing the environment, comprehending content, interpreting signals, and anticipating needs. Get a better sense of how the overall world of work is changing and what it means for people who value knowledge, discovery, and curation.

KM Leadership & KM Champion Role

  • Hasan Syed, VP, KM, Federal Home Loan Bank of Chicago
  • Mary Little, Senior Consultant, Enterprise Knowledge

KM often doesn’t get a seat at the table because there are common misunderstandings about what knowledge management even is, or organizational leaders are skeptical about its benefits because they’ve been burned by previous failed efforts. Having a KM champion within an organization can help connect those in need of KM solutions with the experts, tools, processes, and know-how to improve collaboration and knowledge flow between team members and departments. Syed will share how he has communicated the value of KM to the senior leaders of his organization and gained their buy-in to incorporate KM initiatives into their overall strategic plan.

Building Cross-Functional Teams: Leveraging Tribal Knowledge

  • Detlef Hold, Knowledge Cycling Lead, Genentech Inc.

One of the core activities of a global pharma/biotech company is submitting a global dossier to health authorities to provide access to innovative medications to patients around the world. This talk describes the ongoing journey of institutionalizing the body of knowledge generated by all cross-functional teams on their journey to providing breakthrough medication to patients so that organizational learning can enable a faster, more sustainable and high-quality delivery of novel drugs to patients around the world.

From Suites to Platforms: ECM Shifts to Content Services

  • Cheryl McKinnon, Principal Analyst, Forrester Research

This session reveals recent trends and data from Forrester Research in the area of content management. The market is shifting quickly to cloud services for content management and collaboration. See where the market is going, how firms are re-thinking their ECM road maps, and how the rise of AI and analytics is creating new use cases.

Bonus Pick! KM Stories: Challenges & Solutions

  • Scott Lawrence, Associate Director Library & Knowledge Management Services at Shire
  • Jill Shuman, Director of Product Engagement at CCC

Look inside Shire’s struggle to tame the content chaos and its quest to develop a streamlined process for managing internal and external information. This happy story reveals KM leaders engaged with other department leaders, building relationships with core end users, and evolving their mission to meet the critical needs of their R&D organization. Hear lessons learned, strategic ideas, and tactical tips to align KM with business needs and priorities.

View the complete KMWorld 2018 agenda here.

Get in Touch with CCC at KMWorld 2018

Expo Hours:

  • Tuesday, Nov. 6, 10 a.m. to 6 p.m.
  • Wednesday, Nov. 6, 10 a.m. to 4 p.m.

Be sure to stop by Booth 405 to meet the CCC team!

Check out CCC’s latest KM blog posts here: