CCC has created a new and improved Ringgold Solutions Resource Center for the exclusive use of our customers. The Resource Center is a hub of valuable information resources, with easy access to an extensive knowledge base, helpful guides, and release notes. The former Ringgold Support Site has been retired.
Logging into the Ringgold Solutions Resource Center for the First Time
You need to set up a login that is different than the login you use to access Ringgold Identify Database or Consortium Directory.
- If you login via username and password, you should have received an email from email@example.com with instructions for setting up your password. You may need to check your spam folder for the email. The link to reset your password is only valid for 24 hours. If the link has expired, you are brought to the Reset Password page. Click the “Get New Password” button and follow the instructions.
Resetting your password for the Ringgold Solutions Resource Center does not change the password you currently use to access Ringgold Identify Database or Consortium Directory.
- If you login to Ringgold Solutions products via IP authentication, you may need to request a username and password for the new resource center. The URL of the Resource Center will be provided with your login information. Please contact customer service using the button below to request a login.
The former Ringgold Support Site has been retired.
Guest Users of Ringgold Identify Database
Our free lookup service provides limited guest access to the Ringgold Identify Database user interface. Register as a guest user to use the free lookup service at https://ido.ringgold.com.
Please be advised that this complimentary service provides:
- 7 DAYS ACCESS ONLY
- 10 searches per day
- a maximum of 10 results per search
- a restricted view of the record containing the Ringgold Identifier (a unique number we assign to each organizational record), ISNI number, and location information only
For more information on how to use this service effectively, please visit the Guest Users of Ringgold Identify Database Information page.