Case Study

Setting High Standards for Search & Information Analysis at Global Medical Device Company Coloplast

Coloplast’s Knowledge Center says since implementing RightFind Enterprise, not only have articles accessed increased significantly, but the line of communication to global employees has also improved. On average, they now see the number of articles accessed per week that they used to see per month before launching RightFind.

Within the Intellectual Property function at medical device company Coloplast, there is a small Knowledge Center focused on supporting the organization with information retrieval, literature-, patent- and trademark searches and analysis, competitor and technology monitoring and analysis, and questions relating to copyright compliance.

The Knowledge Center itself might be small – 3 employees located at the Coloplast headquarters in Humlebaek, Denmark – but their impact is wide-reaching. They support more than 12,000 employees across 30 countries – most of whom are in the organization’s R&D hubs in Denmark, France, and the United States.

One of the steps on Coloplast’s journey to set “the highest standards for searching and analyzing relevant information” was implementing tools that reduce the time it takes end users to find information within millions of publications.

With RightFind Insight, users can be confident they’re getting a comprehensive view of relevant information they’re seeking, and the time it takes to find that information is dramatically reduced.

“Semantic enrichment is highly relevant both in the initial search phase, because it assists with a large vocabulary including synonyms, and afterwards in the evaluation of documents where you can use RightFind Insight to filter both the search results and the results in your libraries, to quickly identify relevant documents,” says Lisbeth.

“We are continuously trying to set the highest standards for searching and sharing of relevant information in a dynamic and expanding information culture. This includes looking into tools that can automate, simplify, and assist in processes. RightFind Enterprise and RightFind Insight are such tools.”

—Lisbeth Gauguin, Knowledge Center Team Leader, Coloplast

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