How Generational Differences are Redefining Knowledge Management

Generations Y and Z are becoming the majority in today’s workplace. As the first digital natives, these employees engage with content differently than their Gen X and Baby Boomer coworkers. For companies to practice effective knowledge management in a changing business and technology landscape, strategy must be driven by the needs and preferences of this emerging new majority.

In this white paper, Michelle Drabik, Sr. Manager of Intellectual Capital Management at Honeywell UOP, outlines how the voices of digital natives shaped Honeywell UOP’s knowledge management strategy, called The Connected Scientist.