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World Class Customer Experience
“RightFind customer service is the best in the business for any platform that I’ve ever used both personally and professionally.”
“The materials on the website are invaluable – [both] the educational material about copyright and the material about the products and services.”
As hard as we work to provide best-in-class products and services, we work even harder to back them up with world-class customer experience. We know high-quality support is key to a comprehensive solution.
Customer experience goes beyond support at CCC – it’s a company-wide commitment. Every employee has a service mindset and takes that approach with colleagues and clients.
We provide an experience that’s fast and efficient whenever our customers need it — via phone, chat or email. Our representatives are highly trained and have many years of experience. Each customer interaction is unique; we don’t rely on automation, bots or scripts. We take as much time as necessary to help each customer. It’s not just about answering questions, it’s about the overall experience.
As a result, we’ve heard from many customers and industry experts that our service stands out. We are especially proud to have won a Stevie® Award in 2019 and 2020 for Sales & Customer Service. We were also named Organization of the Year in the 2019 Excellence in Customer Service Awards presented by Business Intelligence Group.
“All communications from CCC are professional and useful.”
“I like the responsiveness of CCC.”
“From previous dealings with CCC it has always been one of working with professionals who are caring, well informed and always willing to help.”
“I am always pleased with my CCC customer service experiences. The representatives are courteous and professional, and my questions are responded to promptly.”