When a new head of information and knowledge management came on board at a leading global pharmaceutical organization, one of her first tasks was to assess how safety searches were being done in accordance with various regulatory bodies.
While she knew the information center was a key player in the pharmacovigilance search process, she quickly realized the information center and the pharmacovigilance departments needed to act as a joint force in this initiative — and at the time, the two divisions were siloed.
The organization decided to implement CCC’s RightFind, which allows for one, cloud-based library space for colleagues to monitor, review and automate the literature review process.
Months into the RightFind literature review process, both the information center and the pharmacovigilance departments were “delighted” by the ease of use. They admitted the work to coordinate the two databases was extensive, but it has made the pharmacovigilance review process more efficient and ensures all records are being reviewed.
Pharmacovigilance teams are the experts in drug safety. [Information managers] are the experts in documents and creating robust searches. We needed to work together to play to our strengths.”
