Copyright Clearance Center’s Online Solution Growing Throughout STM Publishing; Helps Companies Respond Faster, More Efficiently to Customer Requests
DANVERS, Mass., Aug.24, 2006—Copyright Clearance Center (CCC), the world’s premier provider of copyright licensing and compliance solutions, today announced that Springer has selected RightsLink® as its automated, online permissions licensing solution. Springer, the world’s largest science, technology and medicine (STM) book publisher, is using RightsLink to instantly license customer requests to reuse content from its 1,250 journals.
Springer processes thousands of permission requests each month for its journals, and will now utilize RightsLink to automate and streamline this business while delivering a higher level of service to its customers. RightsLink allows Springer customers to secure permissions to reuse digital content directly from the company’s online platform, www.SpringerLink.com.
Springer’s selection of RightsLink builds on its ongoing success in the STM publishing world. In recent months, Nature Publishing Group, British Medical Journal, Oxford University Press and Blackwell Publishing have implemented RightsLink for online permissions or reprint ordering.
“Our goal is to improve customer satisfaction at the point of contact with our content so that securing permissions is easier and faster,” said Kim Zwollo, Global Director Special Licensing & Rights,Springer. “We also need to bring greater efficiency to our internal permissions processes. RightsLink makes rights available 24 hours a day every day of the year to our worldwide customer base. It reduces our administrative burden while improving permissions turn-around times. And it has a proven track record of success in the STM industry. RightsLink’s online solution is key to our customer service strategy.”
Springer is one of the leading international scientific publishing companies. It is the largest science, technology and medicine (STM) book publisher in the world with a reputation for excellence since 1842. Springer publishes on behalf of more than 300 academic associations and professional societies worldwide. The company publishes over 1,250 journals and 3,500 new book titles each year, in addition to offering an array of online services such as the online information platform SpringerLink. Today, SpringerLink spans the universe of research with its peer-reviewed journals as well as a constantly expanding library of eReference Works, eBooks and an Online Archive Collection. Springer is part of the specialist publishing group Springer Science+Business Media, one of the world’s leading suppliers of scientific and specialist literature. The group owns 70 publishing companies in more than 20 countries throughout the world and employs some 5,000 people.
About Copyright Clearance Center
Copyright Clearance Center is the world’s largest provider of text licensing services. These services, combined with CCC’s Web-based applications and tools, allow tens of millions of people in corporations, universities, law firms and government agencies to lawfully use and share published information with ease. Since its founding as a not-for-profit company in 1978, CCC has created and expanded the markets and systems that facilitate content reuse and the distribution of royalties to publishers and authors around the world. By offering rights to millions of the world’s most sought-after publications, the company plays a major role in the global knowledge economy and encourages support for the principles of copyright. For more information please visit www.copyright.com.
Copyright Clearance Center, RightsLink and the Copyright Clearance Center logo are registered trademarks of Copyright Clearance Center, Inc.